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Jason Cincotta is solving his own problems as a hotel owner and wants to share those learning with others.

Jason Cincotta is a man working his way from the inside of the hotel industry to the outside of travel technology .

Jason is solving problem he and his teams feel personally and intimately everyday.

His business, Kismet is at the cutting edge of helping his fellow hoteliers, especially those special independents, at getting discovered in the new mode of search – AI agents.

In this episode we talk both about the technical side of how that discovery can take place but also what you need to expose about your business to ensure it is a match for the query that started the search in the first place.

This is not just a hotel problem. This is an everyone in travel problem.

Hear the episode here.

In 2025 the podcast is now found on Spotify and Apple Podcasts (and if you hit subscribe there, you get it before everyone else). You can also catch up on the whole of Series 1 now also fully available in these channels.

Offer to Attend Arival’s AI for Destination Experiences Form this October

We also have special offer for those looking to attend the ⁠Arival AI Forum for Destination Experiences⁠ in early October, happening in Washington DC. You'll hear about it early in this episode.

Use Promo Code: FOATOCRDC to get a special discount just for our listeners.

I'll be attending so join me this 29–30 September in Washington, DC for the Arival AI Forum for Destination Experiences — a hands-on, intensive learning forum built for destination experiences leaders serious about applying AI in meaningful, measurable ways.

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