404: Building a Live Research Platform with Danielle Hollander
In this episode, Adam is joined by Danielle Hollander, the CMO of Visit Orlando, for a follow-up discussion about how her team leverages social media as a live research platform. Danielle shares how Visit Orlando built a massive, live research platform by creating a Facebook planning group that has grown to over 22,000 members in just four years. This group allows the team to get direct, real-time feedback and use it to inform their broader marketing strategy. Danielle also explains how her team uses organic social media as a testing ground, elevating top-performing content with paid media to ensure their advertising spend is as efficient as possible.
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