Leadership
Why Founder-Led Marketing Might Be the Most Powerful Tool You’re Not Using Yet
One of the most exciting shifts I’ve seen in marketing over the past few years isn’t coming from massive budgets or high-tech platforms. It’s coming from people. More specifically, founders. Business owners, entrepreneurs, visionaries — the ones who built something from the ground up and now have the passion and authority to champion it better than anyone else.
We call it founder-led marketing, and it’s showing up everywhere. From the charisma of Richard Branson to the quiet but powerful presence of Patagonia’s Yvon Chouinard, founder-led brands build trust through authenticity. And while this trend has mostly been celebrated in the startup world, I think it’s time destination marketers started taking it seriously.
Because here’s the truth: Founder-led marketing is one of the biggest untapped assets in your destination. And when destination marketing organizations partner with these founder voices, magic happens.
Let’s dive into what that looks like — and why this could be a defining strategy for DMOs moving forward.
What Is Founder-Led Marketing?
Founder-led marketing is when the person (or people) behind a business becomes the face of that business’s marketing strategy. Instead of hiding behind polished brand language or stock photography, they lead with their story. Their values. Their voice. Their why.
In a world where people are starving for authenticity, that kind of messaging cuts through the noise.
Think of Sarah Blakely from Spanx, who built her business from the ground up and made vulnerability and humor a cornerstone of her brand voice. Or Elon Musk, who (love him or hate him) has become inextricably tied to Tesla’s brand. What do these CEOs all have in common? The story is the strategy. The face is the funnel. And in tourism, especially in communities filled with local businesses, this is gold.
Why Founder Voices Matter in Destination Marketing
Every destination has dozens, if not hundreds, of founder-led stories just waiting to be told. The craft brewery that started in a garage. The fourth-generation rancher turned agritourism host. The artist who opened a gallery on Main Street. These are not just small business owners — they’re character arcs waiting to be told.
And the more your DMO can help elevate those voices, the more trust, engagement, and conversion you’ll drive.
Here’s why:
1. People Trust People
In my Owned Media Series with Stuart Butler, we talk a lot about building trust through consistent, meaningful content. Founder-led stories accelerate that trust by putting a real human in the spotlight. When visitors hear directly from the people behind the experience, they feel a sense of relationship before they even arrive.
2. It Adds Depth to Your Brand
Let’s be honest — it’s easy for DMO messaging to get a little samey. We all want to highlight great food, charming downtowns and stunning scenery. But when you let founders do the talking, you shift the narrative. You go from “Here’s what we offer” to “Here’s who we are.” That’s a much deeper connection.
3. It Fuels Content Creation
A founder-led voice is a content machine. Interviews. Podcasts. Instagram takeovers. Blog posts. Behind-the-scenes tours. When you tap into these authentic stories, you suddenly have rich, original material that fits perfectly into your owned media ecosystem.
How DMOs Can Activate Founder-Led Marketing
Here’s the exciting part: this doesn’t have to be complicated. You don’t need a Hollywood production team to spotlight founders in your destination. You just need a little strategy and a lot of intention.
Audit Your Local Legends
Start by identifying which founders in your community are natural storytellers. Who has a compelling journey? Who is already active on social media? Who do people already associate with their brand?
Create Space for Their Voices
Invite them onto your podcast (or start one if you don’t have one yet). Feature them in your newsletter. Do short video interviews for Instagram or YouTube. Use your platforms to elevate them — and in turn, they elevate your destination.
Integrate Their Stories into Your Owned Media
This is where it all comes full circle. Your blog, your email sequences, your itineraries, your website — they should all include founder-led stories where appropriate. You’re not just curating attractions. You’re curating the people behind the place.
A New Era of Destination Storytelling
Founder-led marketing is not a trend — it’s a return to what’s always worked: authentic human connection.
If your destination is full of passionate creators, business owners, chefs, artists, and makers (and it is), you’re sitting on an unmatched storytelling opportunity. Don’t let it go untapped.
So, here’s your challenge: partner with a local founder this month. Record their story. Publish it. Share it. Let your destination brand borrow their authenticity — and watch your engagement soar.
Because the future of destination marketing isn’t just about places. It’s about people. And the founders in your backyard? They might just be your most powerful storytellers yet.
0 Comments
1 Upvotes