Everything AI in Travel chats to Gabby Gonzalez-Bux from Tango about what personalisation really means in travel

Gabby Gonzalez-Bux is one of the OG female founders of the AI + Travel space.

Tango is personalised booking platform for the mass affluent traveller.

Gabby had leant on her experience from building digital experiences in cruise industry (where people sail on ships, not boats!!) to give her the grounding around what great curation looks like.

We dive deep on what personalisation actually is and how AI can play its role here – as it has in the build of Tango.

You can listen to the episode here!

In 2025 the podcast is now found on Spotify and Apple Podcasts (and if you hit subscribe there, you get it before everyone else). You can also catch up on the whole of Series 1 now also fully available in these channels.

Special Offer for AI Forum at Arival

We also have special offer for those looking to attend the ⁠⁠Arival AI Forum for Destination Experiences⁠⁠ in early October, happening in Washington DC. You'll hear about it early in this episode.

Use Promo Code: FOATOCRDC to get a special discount just for our listeners.

I'll be attending so join me this 29–30 September in Washington, DC for the Arival AI Forum for Destination Experiences — a hands-on, intensive learning forum built for destination experiences leaders serious about applying AI in meaningful, measurable ways.

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