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In this episode, Adam Stoker and guest Bill Geist discuss a critical issue facing destination marketing organizations: a growing disconnect between boards, CEOs, and political stakeholders. They discuss the misalignment between boards and destinations, the impact of COVID-19 on the industry, and the importance of effective board orientation. Bill emphasizes a need for better communication, storytelling, and proactive strategies to foster understanding and support within DMOs.

“You cannot explain what it is we do to somebody over lunch, there’s just not enough time and it isn’t professional. Orientation should be an all-hands-on-deck, 2 to 3 hour immersion in what we do because what we do, almost nobody out there understands.” -Bill Geist

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