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For Leah Mueller, traveling is more than a job — it’s her passion. After earning a degree in Travel and Tourism Management from Niagara University, she went on to study abroad before starting her career. Leah has broad and varied expertise in the hotel, attraction, restaurant, and private company sector. She has been with Visit Buffalo Niagara for over 15 years and was a key partner in expanding their international appeal.

What you’ll learn about in this episode:

Why passion helps you connect with customers
How Buffalo has grown in the last 5 years
What challenges and opportunities come from Buffalo’s location near Niagara Falls and I-90
How Leah has combated those challenges
New York State in 9 Days: a project Visit Buffalo Niagara is collaborating on with Dutchess County Tourism in the Hudson Valley and Visit Syracuse
How working with competitors creates win-wins
What Leah looks for in partners
What makes partnerships not work

What you’ll learn about in this episode:

Ways to contact Leah: