Hilton and Be My Eyes have announced a partnership aimed at improving hotel stays for guests who are blind or have low vision.

Be My Eyes, a free mobile app, connects visually impaired users with sighted volunteers and company representatives through live video and AI. The partnership allows Be My Eyes users to access Hilton’s specially trained, English-speaking agents directly through the app’s “Service Directory” under the “Hotels” category.

These dedicated Hilton teams will assist guests in navigating various aspects of their hotel stay, including adjusting in-room thermostats; operating coffee machines; identifying window coverings; and locating hotel amenities such as meeting spaces, bars, restaurants, gyms and spas.

“Our mission at Be My Eyes is to break down accessibility barriers in everyday life, and this partnership with Hilton is a significant step along that path, helping travel and hospitality to be much more inclusive,” said Mike Buckley, CEO of Be My Eyes.

The Be My Eyes app is available for download on iOS and Android devices.