omprehensive and actionable framework designed to enhance accessibility across the tourism landscape.

This playbook isn’t just a guide; it’s a powerful tool packed with hundreds of resources, tips, and real-world use cases that can help you align your destination with the needs of all visitors. Whether you’re managing a small team or a large-scale operation, the playbook’s customizable components allow you to insert your own branding and craft a personalized approach to accessibility.

The curated checklists keep project management in check, helping your team track progress and ensure that every aspect of accessibility is covered.

To dive deeper into what this means for our sector, we have three special guests joining us today. First, we welcome Ava Wells, the social inclusion manager of Destinations International, who has been at the forefront of this initiative. Joining her is Courtney Cacatian, Executive Director of Charlottesville, Albemarle County, VA along with her Director of Visitor & Community Engagement, Cassie Ivey, who will share their insights on how this playbook can be applied in the real world.

Accessibility Playbook

Destinations International

The Architects of Destination Advocacy Podcast is a part of the Destination Marketing Podcast Network. It is hosted by Andreas Weissenborn and produced by Relic.

To learn more about the Destination Marketing Podcast Network and to listen to our other shows, please visit https://thedmpn.com/. If you are interested in becoming a part of the network, please email adam@relicagency.com.